Logistics & Supply Chain

Client engagement

Supply chain exceptions routed to the people who can act.

Embedded inside an established Palantir Foundry program, Raava delivered an exception-management platform where operations teams set business rules, see deviations in real time, and manage day-to-day exceptions without engineering tickets.

Client engagement

Logistics & Supply Chain

Planning teams could see the signals, but acting on exceptions still depended on engineering.

An established Foundry program supported supply chain planning, but constrained internal capacity slowed delivery of new planning workflows. Business rules and exception logic were difficult for operations teams to manage directly.

Day-to-day deviations needed a self-serve operating path.

Without configurable rules and real-time exception routing, operations teams relied on engineering tickets to change logic or extend the planning view as new needs emerged.

Raava intervention

Embedded Foundry delivery put exception logic in operators’ hands.

Raava embedded senior engineering capability within the existing program and delivered production-grade exception management and alerting with self-serve business rules for operations teams.

Supply chain operating model

From planning signals to self-serve exception action

Connect signals

  • Planning signals
  • Business rules
  • Exception events

Model exceptions

Palantir Foundry

Rule logic · deviations · ownership

Deliver action

  • Real-time alerts
  • Self-serve action
  • Expanded planning view
Conceptual illustration of the exception-management flow. It is not a client architecture diagram, production interface, or results chart.

How we delivered

Delivered inside the Foundry program already in place.

The engagement extended the existing planning foundation with operator-owned rules, real-time exception logic, and workflows designed for expansion across planning functions.

01

Connect

Embedded within the established Foundry program and connected the planning signals and exception events already in use.

Delivery aligned to the client’s existing Foundry environment and operating context.

02

Model

Encoded business rules, exception conditions, and operational ownership so teams could manage day-to-day logic directly.

Self-serve rules with less dependency on engineering tickets.

03

Deliver

Delivered real-time alerts and exception workflows, then extended the planning view into additional functions.

Production exception management adopted beyond the initial scope.

Operational change

Exception management became a day-to-day operations capability.

The platform moved business rules and exception action closer to the teams responsible for supply chain planning.

  • Operations teams can manage day-to-day exceptions without engineering tickets.
  • Real-time alerts surface deviations against self-serve business rules.
  • The planning view expanded into additional functions beyond the initial scope.

Make supply chain exceptions easier to see and act on.

Identify the planning workflow where configurable rules and real-time exception routing would reduce operational friction.