Healthcare & Life Sciences

Client engagement

Clinical knowledge turned into ranked, reviewable recommendations.

Raava built a claims coding decision platform that brings fragmented clinical knowledge into governed rules, ranks recommendations with confidence scoring, and captures each decision for future ML training data.

Client engagement

Healthcare & Life Sciences

Complex clinical knowledge was fragmented across manual lookup processes.

Claims coding decisions depended on expertise spread across reference material, coding rules, and case context. Clinical teams carried the burden of finding and interpreting that information before they could act.

The decision path was difficult to scale or improve.

Manual lookup limited consistency and left valuable decision feedback outside the system, making it harder to create structured training data for future classification models.

Raava intervention

Rules-based decision logic brought expert knowledge into the workflow.

Raava encoded complex clinical expertise as governed decision logic, then delivered ranked recommendations with confidence scoring and a feedback loop that captures user decisions as future ML training data.

Claims coding operating model

From fragmented clinical knowledge to ranked guidance

Connect knowledge

  • Clinical knowledge
  • Coding rules
  • Case context

Model decisions

Palantir Foundry

Rules logic · ranking · governed context

Deliver guidance

  • Ranked recommendations
  • Confidence scoring
  • ML feedback loop
Conceptual illustration of the governed decision flow. It is not a clinical interface, model-performance chart, or client-system screenshot.

How we delivered

Built around the coding decision at the point of work.

The engagement connected the knowledge required for the decision, modeled expert rules and ranking logic, and delivered guidance with a structured feedback path.

01

Connect

Connected fragmented clinical knowledge, coding rules, and case context in one governed environment.

A shared foundation for the information used in each recommendation.

02

Model

Encoded complex clinical expertise as rules-based decision logic with ranking and confidence scoring.

Reviewable logic behind ranked recommendations.

03

Deliver

Delivered recommendations in the workflow and captured user decisions as structured data for future ML classification.

A production feedback loop collecting decision data for future model development.

Operational change

A faster, more consistent decision path with learning built in.

The platform supports claims coding decisions today while creating the structured feedback needed to improve future classification capabilities.

  • Reduced reliance on manual lookup processes for claims coding decisions.
  • Ranked recommendations with confidence scoring available in production.
  • A feedback-loop architecture captures decisions as future ML training data.

Turn specialized knowledge into a governed decision workflow.

Start with the high-friction decision where fragmented knowledge and manual lookup create the greatest operational burden.